About Us

Founded in 2019, Rakoo Casino began as a focused response to a simple observation: players wanted a cleaner, more transparent place to play where generous promotions didn’t come at the cost of confusing rules or poor service. Our founders — a mix of gaming veterans, payments specialists, and customer-experience designers — built Rakoo to balance big, exciting rewards with strict standards for fairness and protection. From day one we prioritized clarity: easy-to-find terms, fast payments, and a game library powered by studio partners you can trust.

A mission that keeps players first

Our mission is straightforward: deliver a fair, secure, and enjoyable online gaming environment while helping players make informed choices. We measure success by three criteria — fairness in play, respect for players’ wellbeing, and fast, helpful support when it matters. That means transparent bonus terms, reliable payouts, and a player support team ready via live chat, email (support@rakoocasino.com), or FAQ to resolve issues quickly.

Robust game selection backed by top studios

Rakoo’s lobby is built for variety and quality. You’ll find a wide mix of slots, classic and modern table games, and live dealer tables for authentic casino action. Our platform is powered by leading studios including Pragmatic Play, Microgaming (Apricot), Betsoft, Quickspin, Evoplay, BGaming (Softswiss), Red Rake Gaming, Habanero and many others, ensuring high-performance gameplay, regular new releases, and proven fairness. Check out our full games lineup to pick your favorites or discover something new: /games

Payments, currencies, and speedy transactions

We support a broad suite of payment options to suit modern players: crypto (Bitcoin/BTC, Ethereum/Ether/ETH, Litecoin/LTC, Tether/USDT, Ripple/XRP), e-wallets (Skrill, Neteller, ecoPayz, eZeeWallet), prepaid methods (PaySafeCard, Neosurf, Flexepin, CashtoCode), traditional bank transfer, and AstroPay Card. You can play in multiple currencies, including USD, EUR, CAD, NZD and major cryptocurrencies. Our processing aims to be efficient — and for players who prize rapid settlement, crypto options typically offer the fastest route to withdrawals.

Security and player protection — built into every system

Rakoo uses industry-standard encryption to keep personal data and transactions secure. We implement strict identity verification and fraud-detection protocols to protect accounts and payments. Our platform adheres to regulatory best practices and operates under robust compliance procedures — including KYC checks and ongoing account monitoring — so players can feel confident their funds and information is guarded.

Clear policies and transparent bonus terms

Promotions at Rakoo are generous but explicit. Our headline welcome package is 100% up to €/$6,000 plus 100 Free Spins (minimum deposit €20, wagering 40x on bonus funds and spins). We frequently run reload offers, cashback events, and a no-deposit spin promotion (code WELCOMETG via our Telegram channel) — each promotion lists eligibility and wagering clearly. For current offers and full terms, visit: /promotions

Responsible gaming — practical tools and real support

We take responsible gaming seriously. Players can set deposit and loss limits, session reminders, and self-exclusion periods directly from their account settings. Our support team is trained to identify signs of problem play and will assist with limit adjustments or account blocks. We also provide links and contacts for external support organizations for players seeking additional help. If you need assistance, our support hub is available 24/7: /support

The people powering Rakoo — experienced and accountable

Behind the scenes is a compact team of industry professionals: product leads who vet games and promotions, payments engineers who optimize deposit and withdrawal flows, compliance officers who ensure safe operations, and a customer-success staff focused on fast, accurate help. That combination of technical skill and player-focused service keeps Rakoo reliable as we grow.

What others are saying — credibility you can check

Rakoo has earned positive feedback across player forums and review platforms for clarity in bonus terms, a vast payments roster, and prompt support responses. Our studio partnerships and consistent service levels are the practical credibility markers we rely on — not empty claims. For VIP players, we offer a structured six-tier rewards program with cashback, exclusive bonuses, and personal account managers for high-value members: /vip

Join the community and play with confidence

If you value clear rules, multiple payment options (including crypto), and a broad catalog of games from respected providers, Rakoo is built to deliver. Our welcome package — up to €/$6,000 + 100 Free Spins — and ongoing promotions are available for a limited time; check the promotions page to see current enhancements and eligibility. New players are encouraged to review bonus terms and set any personal limits before playing. We’re here to support you with secure systems, responsive service, and a game offering designed to meet serious expectations and casual play alike.

If you have questions, need help choosing games, or want to learn more about responsible play tools, reach out at support@rakoocasino.com or visit our support center. We take feedback seriously and continually refine the experience so players can focus on gameplay that feels fair, safe, and worthwhile.